Fine-Free

Over the past several years, many public library systems throughout North America have begun to examine the value of charging fines for overdue materials. Overdue fines were meant to deter people from returning material late. However, studies show that fines may increase the likelihood that library material does not get returned at all and that they create barriers that prevent people from using their public library. KFPL temporarily stopped charging overdue fines as part of the Library's COVID-19 response.

The Kingston Frontenac Public Library Board decided that eliminating fines would provide greater access to all of the library's services and resources and welcome new members.

Fine-free policies took effect on January 1, 2021.

Frequently Asked Questions

What qualifies as an overdue fine? 

Overdue fines – also called late fees – are charged per day on any item not returned by its due date. This does not apply to fees related to lost or damaged items. Fees will still apply in these circumstances.

What does going fine-free mean for me?

Overdue fines will no longer be applied to your account, but you are still responsible for returning everything you borrow. Please do your best to return or renew your items on time, as another patron may be waiting for them. 

Sign up for e-notifications to stay in the loop! You will receive reminders of when your items are almost due as well as when you have reservations ready for pickup. Library staff can add your email address to your account, or you can do it yourself in the Details section of My Account.

Will outstanding overdue fines be waived?

Yes! Fees incurred before Jan. 1 2021 were cleared from patron accounts by Library staff. Fees for lost items will still apply.

What library items qualify for fine free?

All of them. Replacement costs still apply for lost or damaged items.

How will this initiative change the experience at the library?

If you've never had overdue fines or you've had them, but have been able to easily pay them, you might not notice a difference at all. But for the 913 patrons with blocked accounts, or the 16,326 patrons who have fines, going fine-free will make a huge difference. It will also mean that staff will have more time to answer your questions, help you find materials or assist you in using online resources.

How do I get my card unblocked?

If your card is currently blocked for overdue fines, they will be removed from your account. 

If it has been more than 2 years since your account information was updated, we may need proof of address to renew your card. If coming to the Library in person is not possible for you right now or if you have a balance on your account that you cannot pay, get in touch and staff will try to find a solution.

How will the Library encourage people to return items on time?

The Library will send two overdue notices before a block is placed on the account once items are 21 days overdue. The block is lifted once items are renewed or returned. 

Items will be marked as lost on your account if they reach 45 days overdue and replacement fees will be applied. You will not be able to borrow anything if that happens or use online resources such as cloudLibrary or Hoopla, until the item is returned or the replacement fee is paid.

All library branches accept payment by cheque, cash and debit. If your account has been blocked, please call 613-549-8888.

I didn’t really lose items that are still on my account, can I still bring them back?

Yes, bringing back items will remove replacement costs from your account and allow you to borrow again.  

What if I lose or damage an item?

A replacement fee will be added to your account for the lost or damaged item. If you owe $20 or more, you will be blocked from borrowing until the fee is paid. Information about loan periods, limits and replacement costs be found here.

What notifications will I get when material is due?

For patrons who receive email notices, you will get a courtesy notice 3 days before the due date. The first overdue notice is generated once an item reaches 8 days overdue, the second one at 18 days overdue, and then an invoice is issued at 45 days overdue. 

I thought of fines as a donation to the library. Can I still donate to the library?

Yes! The Library gratefully accepts donations and issues tax receipts for donations of $10 or more. Donations can be made at any library branch or online. 

How can I get a library card?

You can sign up online or in person. Get a library card today. 

I have a card but haven’t visited the library in years. Will my library card still work?

Library accounts must be renewed every two years. Please contact the library so we can help you reactivate your account.  

What is the impact on the Library's budget?

Overdue fines represent less than 1% of the Library’s operating budget, and the collected amount has been declining due to the increasing popularity of online resources, which do not generate any fines. It also costs the Library money to collect fines - all of those small transactions add up to a lot of staff time. KFPL has requested additional funding from the City of Kingston and the County of Frontenac to help offset the loss of revenue.

Do you have a question that isn't answered here?

Ask staff at your local branch, give us a call at 613-549-8888 or submit it through our Contact Us form.